Apartment Review for Shenandoah Village - West Palm Beach, FL

We left Shenandoah Village feeling pretty good about our stay...that was until the administration had to actually work. The area in general is convienient with the exception of some people breaking in to cars. When we left an moved from Florida they did not change the water company back to their name so we continued to be charged after we were gone. Our attempts to get that rectified took several months and a few phone calls to corporate (that did not help either). The "Resident Relations" person never returned our calls. Well they finally fixed it and reimbursed our money for the water bills. The real problems came a year later. We had a minimal charge to us for repairs (oops). We paid that right away. A year later a collection agency contacted us informing us that their mistake would end up on our credit report. We sent them a cancelled check showing our payment and nothing happened. We called the VP of the company and she did not return our call. After a month of dealing with this problem it was finally cleared up without even an apology. Overall, it is a pretty nice place for the money as long as you keep DETAILED records and never have to deal with management. The management is not only slow with their actions and with thier wits they are rude to boot. Welcome home to Shenandoah Village.